Troubleshooting & Support
When a workspace is read-only
When Pro access ends, additional workspaces remain readable. Your content is not deleted.
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When Pro access ends, additional workspaces remain readable. Your content is not deleted.
Step by step
- Check the active workspace and look for the read-only notice.
- Open subscription settings and check your Lognote Pro status.
- Switch to the default workspace to keep writing without Pro.
- If you have a valid Pro subscription, use the available restore-purchases action.
What to expect
Valid Pro access restores editing in additional workspaces. The default workspace remains writable.
Good to know
Do not delete app data to resolve read-only access. Check your subscription and workspace first. Contact support if a valid purchase is not recognized.
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